Automation and Emotion Key to Competitiveness

Aerospace and Defence executives recognise the increasing demand and expectation for customer experience. In their quest to become more customer orientated, many companies are beginning to invest in new ideas and procedures to meet customer expectations.

How can commercial and business jet original equipment manufacturers (OEM), completion centers, suppliers and airlines win the hearts of their consumers and do so profitably?

The Passenger Experience solution allows you to:

  • Profitably deliver custom or personalised cabin interiors by automating engineering, manufacturing and certification processes while providing realistic visual assets for use by engineering, sales, marketing and training.
  • Differentiate in a highly competitive market by personalizing the customer buying process using high-end visualization to increase customer alignment and intimacy throughout the cabin completion process.
  • Win the hearts of consumers by providing a personalised marketing experience. Use existing visuals assets from engineering to produce attractive, dynamic content and campaigns targeting specific companies and individuals.
  • From cabin and product configuration through to virtual cabin validation, better manage customer expectations to accelerate sales and reduce the number of engineering changes.
  • Increase training efficiency and minimise time out of the field of cabin crews and aircraft on the ground by using three different forms of training and visualisation content including web-based courseware, interactive game-based training and fully immersive 3D visualisation.

If you want to learn more about Dassault Systèmes’ Passenger Experience solution, you can do so by watching the video below:

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