Maximise your chances of success – leverage our expertise

You may think that implementing a PLM system across your business is daunting. With Majenta we’re there to provide the expertise and consultancy to help you implement your PLM system. Majenta can help guide you to the right PLM products and support your business.

PLM Documentation

We offer a range of services aimed at improving PLM documentation within your business. These include:

  • Business Excellence Assessment

An assessment of 17 foundation processes with the clear purpose of determining which areas require prioritisation in terms of implementing best practices and improvement solutions.

  • PLM Review

A deep and comprehensive PLM review of said 17 foundation processes assessed with our Business Excellence Assessment.

  • Business Value Assessment

A company-wide onsite assessment aimed at reviewing relevant processes and identifying non-value added activities.

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PLM Deployments

We offer a range of services aimed at delivering a seamless PLM deployment within your business. These include:

  • Majenta Packaged 3DEXPERIENCE Deployment

Implementation of a pre-built & pre-packaged 3DEXPERIENCE environment.

  • Bespoke 3DEXPERIENCE Deployment

Implementation of a 3DEXPERIENCE environment built as required for individual companies.

  • 3DEXPERIENCE Configuration

Configuration of a 3DEXPERIENCE environment after it has been implemented.

  • PLM Enablement

Processes Mapping and support of UAT to help deployment and ensure successful user acceptance.

Training

We offer a range of training services aimed at maximising the people’s potential and resources within your business. These include:

  • Skills Assessment

Assessment of users’ skills including training recommendations where applicable.

  • Training Development

Creation of bespoke training material.

  • Training

Delivery of standard and bespoke training.

 

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A Skills Assessment is an onsite review of the company’s skill levels. This can be for individual applications such as CATIA or for complete PLM toolsets. The aim of this assessment is to establish how proficient the users are and to provide recommendations to improve skill levels.

These assessments consist of interviewing users from different departments and to understand what applications and functionalities are being used, along with what and when any previous training may have occurred.

Our consultants will then generate a report highlighting recommendations of how to improve skill levels along with a training plan based upon users’ roles within a company.

Some companies require their training to be based on how a tool will be used, i.e. based upon their internal methods and processes.

At Majenta Solutions, we can provide bespoke training courses for our customers that are based on their internal methods and processes. This can be either generic training for all users or role-based training.

Majenta Solutions use experienced and certified trainers to deliver both standard Dassault Training or bespoke training to our customers.

The standard Dassault training is delivered using Dassault’s online Companion training system which training attendees can access for up to one year after the training has been delivered.

Majenta Solutions can also provide certifications after training has been received. As one of only a few partners in the UK, Majenta Solutions can provide Dassault approved certifications to students which are in the form of exams that students can take after training.

Support

We offer a range of support services that ensure maximum up-time on all software and solutions. These include:

  • Helpdesk

Telephone, Email and Online user and IT support.

  • Application Support

Support of applications, via at-elbow support, workshops, scripting etc.

  • System Integration Support

Onsite Engineering IT Support.

  • OEM Upgrades

System upgrades to ensure compatibility with OEMS.

  • CATIA V5 Start Tool

Majenta Solutions developed a tool to manage the license and environment usage of CATIA V5.

 

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Majenta Solutions provides a Helpdesk for our customers to help resolve issues or queries they may have. The support provided is remote and is available via telephone, email, customer portal or webex.

Experienced Majenta Solutions consultants will answer the queries and provide application or IT-related support on the software products that have been purchased.

Majenta Solutions can provide Application Support to our customers. This is especially useful when customers have just purchased new software and supports the deployment of new software post training.

Majenta Solutions consultants can provide Application Support in a number of different ways and this support is normally a bespoke solution for each customer. The following is a list of typical Application Support services provided:

  • On-the-job-trainers
  • Tips and Techniques Session
  • Workshops
  • Subject Matter Expert forums
  • Drop in sessions

Majenta Solutions Systems Integration Support, provides the bridge between Engineering and IT that is missing from a large number of customers. Through our years of experience, we have found that in many companies the applications used for Design, Analysis, Manufacturing etc are large and complex and therefore take a large amount of specialist IT resources that most companies do not have. At Majenta Solutions we are able to take the Engineering requirements and relate and engage with IT departments to facilitate the deployment and integration of these applications with IT servers, storage and network infrastructures.

OEMs normally have planned roll-outs of new software applications or upgrades, and require their extended enterprises to adopt new software or upgrade their software at the same time.

At Majenta Solutions we are able to support OEM Upgrades, whether it’s the upgrading of a CAx system, the implementation of new software or the upgrade of Microsoft Windows and ensuring the application environments are still working as expected.

A large number of our customers support multiple OEMs, each OEM uses different versions of CATIA V5 and it is not uncommon for our customers to use the wrong version of CATIA V5 which often results in work having to be re-done. In addition, users of CATIA V5 don’t always understand the licenses they need and often when a user needs a certain capability within CATIA V5 the license is not available for use.

To help with this, Majenta Solutions have created a CATIA V5 Start Tool to ensure the right version of CATIA V5 is used and along with the right licences.

  • "We have had a close working relationship with Majenta for many years and fully rely on their knowledge, expertise and professionalism to support our busy CAD environment."

    Jason Diggle

    Application Support Analyst
    Wartsila Water Systems Ltd

  • "The technical guys at Majenta Solutions have become our user-friendly interface; they really understand both Jaguar, our major client, and Ford."

    Ian Blundell

    CAD Manager
    EATON Vehicle Group

  • "Of all the CAD specialists we spoke to, Majenta had the skills to help us turn things around."

    David Wickett

    Senior Project Manager
    University of Cambridge

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